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Shipping Policy

Shipping Policy

All orders are processed between 1-2 business days after receiving your order confirmation email. If you do not receive an email, please check your spam folder or contact us for confirmation.

Domestic Shipping Rates and Estimates

All our orders are sent from our warehouse in Smithfield, NSW. Estimated delivery times are calculated from the day we dispatch your order.

  • 2 business days – New South Wales, Australian Capital Territory, Queensland, Victoria
  • 3 business days – South Australia
  • 4 business days – Western Australia, Tasmania, Northern Territory

Please note that during peak periods, the time frames above may vary.

 

The price of shipping is calculated based on the order weight. Shipping charges for your order will be calculated and displayed at checkout.

 

NSW/ACT

Weight (kg) Price (AUD)
0-6 $14.90
6-12 $25.30
12-18 $35.99
18-24 $47.99
24-30 $71.99

 

VIC

Weight (kg) Price (AUD)
0-6 $16.50
6-12 $33.00
12-18 $44.99
18-24 $59.99
24-30 $74.99

 

SA

Weight (kg) Price (AUD)
0-6 $18.70
6-12 $37.40
12-18 $50.99
18-24 $67.99
24-30 $84.99

 

QLD

Weight (kg) Price (AUD)
0-6 $16.50
6-12 $33.00
12-18 $44.99
18-24 $59.99
24-30 $74.99

 

NT

Weight (kg) Price (AUD)
0-6 $24.20
6-12 $48.40
12-18 $59.99
18-24 $79.99
24-30 $99.99

 

TAS

Weight (kg) Price (AUD)
0-6 $27.50
6-12 $55.00
12-18 $71.99
18-24 $95.99
24-30 $119.99

 

WA

Weight (kg) Price (AUD)
0-6 $25.90
6-12 $50.60
12-18 $59.99
18-24 $79.99
24-30 $99.99

 

For orders over 30kg, please contact dom@domenicoc22.sg-host.com for rates.

International Shipping

International shipping is available. Please contact dom@domenicoc22.sg-host.com for more information.

In-store pickup

In-store pickup is available by appointment at our warehouse at Unit 1, 727 The Horsley Drive

Smithfield, NSW. Please contact dom@domenicoc22.sg-host.com to arrange pickup.

 

Refunds, returns and exchanges

We address refunds and returns on a case-by-case basis but will try our best to work towards a satisfactory solution. We do not offer exchanges.

 

In the event that your order arrives damaged in any way, please email us as soon as possible at dom@domenicoc22.sg-host.com with your order number and a photo of the item’s condition.

If you have any further questions, please don’t hesitate to contact us at dom@domenicoc22.sg-host.com



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